Privacy Policy

At San Diego Paw Company (referred to as "we", "our", or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information when you visit our website, sdpawco.com ("Website"), and use the services we provide through the Website.

By accessing or using our Website, you agree to the collection and use of information in accordance with this policy. Please read this Privacy Policy carefully to understand our views and practices regarding your personal data and how we will treat it.

Information We May Collect

We collect two types of information: Personal Information and Non-Personal Information.

Personal Information: This includes information you provide to us directly, such as when you make a purchase, book a grooming appointment, sign up for our newsletter, or contact us. The types of personal information we collect may include: Name, Email address, Phone number, Mailing address, Payment information (processed securely by third-party payment processors), Pet details (e.g., breed, age, grooming preferences)

Non-Personal Information: This includes information that is automatically collected as you interact with our website. This may include: IP address, Browser type, Device type, Location data, Cookies and tracking technologies, Pages visited and time spent on the site

How We Use Your Information

We use your information to enhance your experience with San Diego Paw Company and to provide our services. Specifically, we use your information for the following purposes:

  • To process orders and deliver products and services
  • To manage grooming appointments
  • To send promotional emails, newsletters, and updates
  • To improve our website and services through customer feedback
  • To respond to customer inquiries or requests
  • To comply with legal obligations

How We Protect Your Information

We use reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information with trusted third-party service providers who assist us in operating our business, including: Payment processors (e.g., for transaction processing), Email marketing platforms (e.g., for sending newsletters), Website analytics tools (e.g., for improving user experience), These third parties are required to keep your information confidential and are prohibited from using your information for any other purpose. We may also disclose your information if required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience and analyze how our website is used. Cookies are small data files stored on your device that help us remember your preferences and provide a more personalized experience. You can control cookie settings through your browser settings, but disabling cookies may impact your ability to use certain features of our website.

Your Rights and Choices

You have the right to: Request, update, or delete your personal information, Opt out of receiving promotional emails or newsletters, Disable cookies in your browser settings, Request that we stop processing your personal data, where applicable, To exercise any of these rights, please contact us using the information provided below.

Children’s Privacy

San Diego Paw Company does not knowingly collect personal information from children under the age of 13. If we discover that we have collected personal information from a child under the age of 13, we will take steps to delete that information as quickly as possible. If you believe we have collected such information, please contact us immediately.

Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

San Diego Paw Company
1980 Kettner Blvd, San Diego, CA 92101

Or Click here to send us a message. Thank you for trusting San Diego Paw Company with your pet’s needs! We are committed to providing you with a safe and enjoyable experience.

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